Assistant Reception Manager
JOB TITLE: Assistant Reception Manager
DURATION: 6-18 months CONTRACT (Maternity cover)
SALARY: £18,000-£19,000 Per Contract
We are looking for an Assistant Reception Manager to join a 5* Resort in Newport.
The ideal candidate is someone who has a solid understanding of the luxury hotel market, has excellent customer and interpersonal skills and someone who is a natural team leader.
Be responsible for managing all the operational aspects of the Reception Desk in our 5* Resort.
- Ensure that the reception team provide an efficient and 5* service providing the ultimate guest service experience for all our customers.
- contribute to the strategy of the department through support and implementation of requirements set by their manager.
- A naturally friendly manner and calm, confident personality, combined with a passion for delivering outstanding customer service.
- Experience in a similar position at a 4 or 5 star property.
- Eexcellent people management skills
- Ability to deal with the pressures of day-to-day issues.
- Experience of working with 'Opera' system.