Security Service Engineer

Recruiter
Jackie Kerr
Location
Reading
Salary
£22000 - £36000/annum OTE
Posted
18 Jun 2017
Closes
18 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Are you an experienced Security Service Engineer? Do you have experience with Galaxy, Aritech and General Intruder alarm systems? Do you also have CCTV and Access Control knowledge and experience?

Up to £36k including overtime with car, phone and laptop included.

Location

Reading

Specific Knowledge

Experience in Galaxy, Aritech and General Intruder alarm systems. CCTV and Access Control knowledge and experience

Lenel, Cortech, Indigo Vision, Genetec and S2 experience would be advantageous but not essential

Strong knowledge of the Security Systems industry

Be able to identify potential sales leads and pass on to sales department

Good communications skills

Good time management and planning skills

Professional Experience

Significant relevant field service technical experience
Proactive response to all situations; ability to work alone and think on your feet
Proven track record of delivering excellent customer service
At least 5 years’ experience in servicing security products

Key Product Areas

Access Control
Intrusion Protection
Video Surveillance
Door Entry
Fire Detection
Audio Alarm Verification
Staff Protection
Public Address
Time & Attendance
LED Lighting

The Successful Security Service Engineer Will

Drive excellent customer service by working with the supervisor and Protection Net Centre Call Centre by utilising the PDA handheld system to react to service calls and PMV’s
Service the Banking and Commercial customer base
Carry out service calls on a daily basis and react to outstanding weekly PMV’s
Be accountable for all aspects of their van stock, safety equipment and training, must be flexible in working out of hours and be presentable and professional in front of customers
Have the primary role to drive excellent customer service by working with the supervisor and PNC Call Centre by utilising the PDA hand held system to react to service calls and PMV’s
Be accountable for all aspects of their van stock, safety equipment and training, must be flexible in working out of hours and be presentable and professional in front of customers

Security Service Engineer Skills

Customer focused
Highly organised
Team player
Attention to detail
Excellent communication skills
Dedicated approach to the position
Knowledge of the security industry

Leadership Values

Accountability
Integrity
Respect
Vision
Speed

Jackie Kerr Recruitment is an independent agency that has been established for 19 years.
We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirement’s to ensure that we place you in your ideal role.
We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press.
The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.
So please visit our website and let us help you to find your dream job!
Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you