Account Manager

Wild Berry Associates
London, South East England
18 Jun 2017
18 Jul 2017
Contract Type
Full Time

My client is an award winning, London based Energy Consulting Company with over 20 years of experience and four international offices in Europe and the US.

Due to growth within their sector and business, they are looking to increase their staff levels within the UK and Europe. As a result of this are looking for a Servicing Account Manager for Major Business to maintain an excellent commercial relationship with existing large and multi-site clients.

 Manage the commercial relationship with existing large and multi-site clients
 Liaise with other members of the team to provide information and ensure that customers receive
excellent customer service
 Carry out energy procurement tendering and resolve billing queries
 Maintain and sustain relationships with energy suppliers
 Regularly communicate with consultants about work progress and the new projects
 Provide detailed information and reports on a monthly and as when needed basis
 Proactively contact our clients to maintain a consistently high level of service delivery while
identifying further new business opportunities
 Meet our clients face-to-face or via webinar technologies to educate and promote business
 Coordinate new service rollout whilst closely working with the Operations team to ensure that
new services are understood and implemented in line with clients' expectations
 Other ad-hoc requests

Essential skills are:
 Experience in business-to-business customer service
 Good numeric skills with an eye for detail and accuracy
 Excellent both written and verbal communication skills
 Strong MS Office skills, especially Excel
 Excellent organisational skills with

Desirable skills:
 Experience working within utility industry
 Project management
 Track record of managing pricing cost components and pricing models

Core Competencies
 Integrity
 Accountability
 Problem solving
 Eye for detail
 Decision making
 Client focus

In return the company offer some fantastic benefits including a competitive salary with annual review plus performance bonus linked to individual KPIs.
Company pension scheme and childcare vouchers, ongoing training, regular appraisals and career progression.
There are also additional days off, duvet days, team and company social events and working in an excellent location.

For further information please contact us on .