NVQ Assessor - Contact Centre Operations

Centric Recruitment
£18000 - £23000/annum
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
We have an opportunity for an experienced and qualified NVQ Assessor with occupational experience in Customer Service or Administration to work in the Newtown Powys area.

Duties and Responsibilities Include

Deliver training programmes to assigned learners/clients ensuring the highest possible standards are achieved.
Covering a regional area, travelling to visit learners in workplace to undertake assessments
Complete ILP's and map out learning routes for individuals
Reference and mark evidence collated in the workplace for NVQ and Key Skill requirements.
Completion of learner attendance records and learners guided contact hours ensuring audit requirements are met
Contribute to the planning, monitoring and achievement of agreed performance targets.
Arrange further training through day release and to deliver in-house training support as required.
Develop course material to support the delivery requirements.
Liaise with other team members in the development and delivery of courses.
Maintain appropriate records of clients achievements and meet performance criteria as laid down by relevant awarding bodies.
Facilitation of tests as per awarding body requirements.

Skills and Experience Required

Experience of delivery within the required area of training
Experience of Work Based Learning
Experience of Award Body practices CAVA Qualification or equivalent qualification
Assessor experience ESW Communication Level 2 ESW Application of Number Level 2
Occupational experience within the route ways delivering NVQ delivery experience with the route ways delivering
Full driving licence with use of own vehicle