Operations Supervisor / Technical Manager

Richmond Associates
Farnborough, Aldershot, Guildford, Woking, Camberl
£33000 - £34000/annum +Vehicle+Health Care, Etc
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Technical Manager / Operations Supervisor

An interesting role for a Air Conditioning Manager / Supervisor is required for a specialist company, well-known for working with Blue Chip companies providing 24/7 support to clients and critical equipment.

The Manager / Supervisor role will suit a technically qualified professional, who has previously demonstrated an ability to manage staff (Engineers & Helpdesk), who has strong air conditioning product knowledge and is a capable communicator.

Key Points:
Committed / Professional / Technically qualified in Refrigeration & Air Conditioning / Good communicator (Verbal & Written)

Role & Responsibilities of Technical Manager (air con)
• Technical support for Helpdesk Operators to provide quotes against SLA’s
• Responsible for the delivery of hard services
• Overseeing all planned maintenance schedules
• On site supervision where required at client’s site to provide assistance to engineers
• Exceed clients expectations and maintain a good working relationship
• Attend regular service review meetings with clients management team
• Providing technical support for the Helpdesk on works identified by engineering personnel
• Assist in covering 24/7 call outs for clients under contract
• Offering advice and technical support to clients and potential clients
• Assist if necessary with repairs to critical air conditioning equipment if resources require it.
• Ensuring compliance with good practice, uphold the company’s procedures and its operating standards
• Assist with working practice audits & developing new sales leads

Required Skills & Experience

• City & Guilds OR NVQ Part 2 (Part/Level 3 an advantage) in Refrigeration & Air Conditioning
• C&G 2079 or CITB F-Gas Certificate
• A previous engineering background from within Air Con & Ref
• Familiar with installation of air Conditioning systems/quoting
• Working knowledge of Air Con systems –DX, Glycol, Chillers, Splits, VRV/VRF Pumps (Comms Room equipment)
• Motivated to work on industry leading equipment
• IT skills and able to work under pressure when the role calls for it
• Working at Height ie PASMA/IPAF (desirable)
• BMS knowledge (advantageous)
• Controls/Electrical knowledge (desirable)
• Health & Safety qualification/equivalent/experience (desirable)

In addition to the basic salary the following -
Mobile Phone/Laptop for business use
Commercial Vehicle
Simply Health Cash Back Plan for medical expenses
5% Contributory Pension
Death in Service
Specialist Tools