Credit Controller x 2

St David Recruitment Services Ltd
£30000/annum £30k per annum
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Credit Controller x 2
Permanent / Full Time + Temporary / Full Time
£30k per annum

Our client, an internationally recognised corporate and insurance Law firm, is currently recruiting for two credit controllers to join their Bristol offices. One vacancy is on a permanent basis, whilst the other is on a temporary basis.

You will work closely with the Credit Control Team Leader to deliver a results focused collection service, provide routine and ad-hoc credit control solutions, develop the existing systems and contribute to the strategic direction of the credit control & wider Finance team.


• Identify and develop key client contacts necessary to secure recovery
• Undertake pro-active regular reviews and follow up chasing of
outstanding debts
• Produce debtor analysis for key clients and partners and ensure
compliance with clients specific protocols / SLA's
• Liaise with Partners / client leads and advise of any issues, developing
strategies to resolve
• where appropriate
• Support lawyers with reconciliations and other ad hoc debtor analysis
• Identify any problem debts and ensure compliance with escalation
• Meet monthly team and individual cash collection & aging targets
• Adherence to internal credit control procedures (including use of ARCS
credit control software), escalation policy and best practice
• Analyse market breakdown and calculate correct proportions due by
• Implementation of standard market collections strategy across
insurance groups for collection of fees
• Contribute to internal review of policies and know-how for capturing
market information from file inception through to recovery
• Undertake any ad-hoc responsibilities as required from time to time

Knowledge, skills and experience

• minimum 2 years’ Credit Control experience in the legal sector
• hands on experience of varied commercial and insurance collections
• achievement of results driven performance
• confident manner with the interpersonal skills and personal impact to
command the respect of lawyers and clients
• enthusiastic, positive & flexible approach to new challenges
• ability to work as part of a team
• pro-active planning and organisation skills
• ability to work unsupervised and on own initiative
• highly PC literate with strong systems skills
• excellent written and verbal communication skills
• an ability to actively engage and build relationships with key
stakeholders across the business, influence key business initiatives
through strong verbal communication skills and a pro-active approach
to ensuring the needs of the business are met
• strong commercial awareness and readiness to challenge
• a strong track record of development and delivery of client service
excellence in the context of financial commercial support in a service-
sector business
• excellent attention to detail and accuracy balanced by ability to see big
• excellent presentation and interpersonal skills
• strong IT skills and excellent working knowledge of Aderant and ARCS
(or similar),
• team player attributes with an enthusiastic and flexible approach and a
'can do' attitude