Telesales Adviser (Inbound)

Hiring Solutions Limited
Haydock, St. Helens
£18000 - £20000/annum pension holidays
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Inbound Telesales Adviser Role

Job Description:

We are rapidly expanding our new Contact centre

The Adviser role will involve inbound calls and making some outbound warm lead calls via our automated dallier from potential customers that have expressed interest in claiming back their PPI. Using negotiation skills and objection handling, you will explore any issues with the purpose of resolving and encouraging the customer to complete and return a claims pack to us.

Full training is provided for this role

To be considered for this role you will need to possess the following:

Self-motivated with a positive approach to targets
Excellent communicator * Strong organisation skills
Rapport building and controlled objection handling skills are essential
Able to assist customers in an empathetic, persuasive and confident telephone manner
Able to develop a good working relationship with customers
Ability to cross sell a range of services

Monthly bonus structure
Company Healthcare Plan
Perk box
28 Days paid holiday
Excellent career development opportunities
Staff night out
Auxiliary product commission paid weekly
would suit candidates with the following experience: sales, telesales, B2B sales experience B2C sales experience, debt management, PPI, PBA, RTA's, personal injury, retention experience