Sales Coordinator

Recruiter
Mark James Search Ltd
Location
Reading
Salary
£20000 - £25000/annum benefits
Posted
18 Jun 2017
Closes
18 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our client, a leading building materials manufacturer, are currently recruiting for a Sales Coordinator for their Reading office.

This role is responsible for the accurate processing of customer orders, working effectively with key departments within the sales office and with the factories across the UK. This is a key role, within a busy team.

Responsibilities

* To process a wide diverse portfolio of projects within the UK
* Ensure the Sales Order Processing procedures and protocols are followed
* Liaise with and support the SOP technical team for any technical solutions or technical advice required
* Gain an understanding of individual projects, its background, the external teams involved and the project overall, this will then allow you to manage and process orders to the correct level, thus maximising sales
* Organise handover meetings with the Technical and Estimating departments, to maximise sales and to address the projects technical needs
* Deal with customer complaints in a professional manner, whilst liaising with colleagues to resolve issues promptly
* Review daily & weekly reports for sales orders processed
* Creating and updating the database in a timely manner
* Build a technical knowledge of product ranges
* To ensure all customers are dealt with in a prompt and courteous manner
* Liaise with the transport departments to organise appropriate transportations to suit the customers/projects needs
* Participate in stock takes
* Other task as directed by the company

Experience

* A technical mind-set, and be able to read and interpret technical data, and translate to others
* Deliver excellent customer service within a politically, sensitive environment
* Exceptional attention to detail and highly accurate
* Developed analytical skills
* Bright, enthusiastic & energetic
* Enjoy working in a small close-knit team
* Must be able to cope with pressure and tight deadlines
* An out-going personality, with a can-do attitude
* Experience of the construction industry is desirable

This is a full-time, permanent position.

Hours: Monday - Friday, 9am - 5.30pm

Please apply online to be considered