Intensive Housing Management Assistant

Retinue Solutions
East London, London
18 Jun 2017
18 Jul 2017
Public Sector
Contract Type
Part Time
We have an exciting opportunity for a part time Intensive Housing Management Assistant to join our team and work across two of our supported housing services based in Beckton and Newham in East London.

Working out of our schemes you will be offering Intensive housing support to individuals and providing assistance to help them understand the service that we provide. Staples House and St Bartholomew's Court are attractive sheltered schemes accommodating older people (55+) with low-medium supported needs.

You will be required to deliver a customer focused intensive housing management service that meets the needs of vulnerable adult tenants or residents, and supports the general maintenance and security of the buildings. You will provide an excellent standard of service to customers, providing both technical expertise and a courteous responsible approach at all times.

You will have experience of assessing and working with vulnerable older people in a support role. You will possess the ability to undertake assessments of vulnerability, risk and of support/care needs and show knowledge of care and support issues relating to vulnerable people living in independent accommodation. You will have the ability to advise customers on welfare benefits entitlement.

You will be patient, understanding and above all dedicated to assisting individuals from an array of backgrounds and circumstances.

In return you will be offered an attractive package including a competitive salary, full training and development opportunities, as well as 26 days holiday (pro rata as part time). You are also entitled to a contributory pension scheme that is in place.
The total number of hours for this post will be 25 hours per week (split 13 hours in Staples House and 12 Hours in St Bartholomew's Court). The full time equivalent is 39 hours per week

The deadline for applying will be Sunday, 2nd July 2017. You can apply on the Genesis website and submit your CV and a Supporting Statement that outlines your suitability for the role.

Please use the attached role profile to guide your statement. We look forward to hearing from you.

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.