Collections Agent

Fame Recruitment Consultants Ltd
North West London, London
18 Jun 2017
18 Jul 2017
Contract Type
Full Time
Our client is an expanding Loans Company based North West London. We are recruiting for an ambitious and target driven B2C Collections Agent to join their accounts team and take responsibility for the companies outstanding accounts. This is an excellent opportunity for an experienced Debt Collector seeking a role in a company which offers development and progression. This role benefits from a great commission structure + Parking!

Duties will include:

* Overseeing a portfolio of outstanding Accounts
* Debt collection
* Chasing and recovering outstanding debt
* Dealing with customer queries
* Negotiating payment plans with customers
* Working to targets
* Allocating payments received accordingly
* Working with the customer to reduce arrears
* Liaising with the in-house legal department regarding accounts
* Providing handover paperwork when account is taken to litigation
* Composing letters and correspondence to customers

Skills and Attributes:
* Experience in B2C debt collection
* Diplomatic but firm telephone manner
* Able to work accurately while under pressure
* Strong IT skills

This is an excellent opportunity for a dynamic and outgoing Collections Agent with a background in B2C debt collection to join a company with an excellent reputation. The client offers ongoing progression and development for the successful candidate.

Thank you for your application. Due to the high levels of interest in this position it is not always possible to contact you if your application is unsuccessful.