I.T. Support Technician

Rowland Recruit
Harlow, Essex
£22000 - £24000/annum EXCELLENT
18 Jun 2017
17 Jul 2017
Contract Type
Full Time
I.T. Support Technician
Rowland Recruitment is currently working in partnership with a well-established company based in Harlow.

We are looking to recruit a I.T. Support Technician.


Excellent Annual holiday entitlement: 28 days including bank/public holidays (increments up to 31days based on holiday years worked)

Working hours/days: Monday- Friday 9.00am – 5.30pm (1 hour lunch break)

Free parking

Onsite rest area includes: fridges / microwave, hot drinks machine (3 free drinks per day), cash snack vending machine

Pension: statutory workplace scheme with Scottish Widows

Excellent Salary: £22,000-£24,000 per annum

Permanent, full-time

If you’re looking for a chance to develop your skill set with a market-leading name - this is it. Not only does this position offer the chance to join a fantastic team, but for the right person, there is ample scope for career development.

As an I.T. Support Technician you will be responsible for helping to maintain and support the continuously growing company’s network and I.T.
infrastructure. Your role will encompass basic network support, software support, and system backups.

You will be either studying for one of or are a Microsoft Certified Systems Engineer (MCSE)/Cisco Certified Network Associate (CCNA). Only candidates who can prove they hold one of these certifications or are undertaking one of them will be considered.

Your main duties will include:

• Troubleshooting network and server problems
• Set up and fixing equipment: firewalls, routers, switches, servers, PCs (100+) and printers (150+), telecoms
• Monitoring network links, assessing the impact of systems on network performance, investigating reported performance issues.
• Software support - MS Office, Windows, Windows Server, VPOP E-mail server, Active Directory, VMWare.
• Security - patching programmes, anti-virus, security scan management, system log file checking
• Systems backups
• Maintaining network inventory
• Assist in producing and keeping up-to-date documentation of I.T. Systems.

You will be an energetic, highly driven individual. You will have a positive and enthusiastic outlook; commitment and the ability to meet deadlines are a must. The ability to multi-task, excellent problem-solving skills and a self motivated approach are also vital