Ski reservations agent

C&M Travel
West London, London
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

Ski Travel Sales Agents, (9 Month Contract), Salary £16/17k pro rata plus bonus
We are seeking Skiers or Boarders who have excellent communications skills and motivated by targets to join this travel company in West London. If you have recently completed a season and have a real passion this could be the role for you! It's a fun and vibrant company and you'll be able to talk skiing or boarding all day! It's a 9 month contract and they are offering a £16/17k pro-rata salary with a potential bonus of £4.5k paid monthly and a discounted holiday.

A normal week (5 days) includes Saturday and Sundays.
During January/February, this may involve working 6-day weeks. Lieu days are to be taken in agreement with your line manager.
Lieu dates cannot be taken between 1st December and 16th February. Shifts will be on a rota basis and spread between 8.30 and 19.30.
There will also be nights away from home for promotional events or educationals

Ski Travel Sales Agents Responsibilities:
Respond to sales enquiries and reservations with accuracy and speed in line with personal and departmental targets
Ensure very high standards of customer care when dealing with clients
Maximise income from sales calls in line with agreed targets
Maintain high levels of product knowledge for all programmes, including our chalets, self-catering and hotel accommodation
Responsible for making proactive sales calls to previous clients from our database with the objective of re-booking the client and booking enhancements
Ensure the accuracy of the client database
Ensure processing of, emails, cancellations and amendments in line with departmental targets
Responsible for responding to clients using the online sales dialogue feature through the website in line with company standards and agreed timescales
Contributing accurate and knowledgeable information on Skiworld's blog and forums on the website
Ensuring that all leads and options are followed up on a daily basis
Other duties as agreed with the European Senior Sales Consultant and Team Leader
Ski Travel Sales Agents Responsibilities:
A fantastic telephone manner
Highly motivated by sales achievement
High levels of customer service
Positive attitude
An interest in skiing and snowboarding
A reasonable working knowledge of ski resorts
Basic knowledge of Microsoft Word/Excel/Outlook programs.
Team player
Attention to detail

If you are keen to be considered please apply online or email your CV to quoting DT46832 or call

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit