Trainee Mortgage Advisor

Aston Jones Recruitment
Newcastle Upon Tyne, Tyne And Wear
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

The Company

My client is one of the UK’s leading mortgage broker offering independent mortgage and protection advice to clients. They have been established for over 20 years and employ over 250 people. They have won numerous awards and have a fantastic reputation within their sector.

The Role

They are looking for experienced customer service/sales advisors who have experience working within a contact centre environment. Ideally you will have a mix of customer service and sales experience with a consultative approach to your work.


  • Achieving sales targets by providing expert advice backed up by excellent customer service
  • Working in a consistent and compliant manner to FCA standards
  • Working to KPI targets
  • Complete all required administration in a timely and accurate manner

Key Skills & Experience

  • Minimum of 12 months’ experience working with a contact centre, preferably one within the insurance industry
  • Ability to communicate effectively in a clear and concise manner at all times
  • Good working knowledge of IT systems including Microsoft Office
  • Experience working and adhering to company standards and procedures
  • Ability to work to deadlines and prioritise workload
  • Must be motivated and enthusiastic with a 'can-do’ attitude
  • A good team player but also able to work on own initiative

The Benefits

  • Competitive base salary of £20k with a realistic first year OTE of £35k+
  • CeMap qualification
  • Relaxed working atmosphere
  • Company pension and private health insurance
  • Great office and location in the heart of Newcastle upon Tyne
  • Chance to gain professional qualifications funded by my client

This is a fantastic opportunity to join a reputable organisation who are continually growing. If you have a background in customer service and sales, then I’d be keen to hear from you. Start date September 11th