Completions Processing Advisor Temporary Cover - 9-12 months

Coventry Building Society
Coventry, West Midlands
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

New Lending are recruiting for a Temporary Completions Processing Advisor.

Completions is a key function in New Lending and is responsible for ensuring customer funds reach their Solicitor in time for completion.

You will be a part of a small but dedicated team working a variety of different tasks to ensure customer service excellence.

Tasks within the role include:

Processing of Certificate of Titles (COTs)

Setting up of payment instructions using

Checking and authorising mortgage details to facilitate funds release 

Re-inspection instructions and review of guarantees to facilitate release of mortgage retentions

Take incoming calls and queries from Solicitors

Process drawdown/ further advances and transfers of equity fund requests

Process application fee refunds

  • We are looking for someone who is driven to deliver excellent customer service, committed to the Society’s values and has good communication skills.
  • You will also need to have a can do attitude, work well under pressure and be flexible in supporting the Lending business area during peak volumes.

Completions Team Manager has said Completions is a great team of individuals who work together as a team through a variety of tasks. New Lending provides development through progression and the opportunity to understand how New lending is an integral part of our business.

To reward our staff we have a pay progression framework in place, which recognises individuals for developing from being a “new starter” through numerous levels to a “high performer.

Hours: Monday to Friday 9am - 5pm  Contract: Temp - Maternity Cover - 9-12 months