Customer Success Manager

Heat Recruitment
London, South East England
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

Customer Success manager

£50,000 - £75,000

The Client:

A well established Global company operating in over 34 countries is seeking an experienced Customer Success Manager. This is a great opportunity to actively drive and manage the technology evaluation stage of the sales process.

With a large global company that rewards entrepreneurial behaviour there is plenty of room for exceptional people to grow. Join an innovative industry leader and position yourself for success!

The Opportunity

Working in conjunction with the sales team as the key technical advisor and product advocate the Customer Success manager must be able to articulate technology and product positioning to both business and technical users.

You will also be well versed at being able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process and be able to establish and maintain strong relationships throughout the sales cycle.

What’s needed for me to be considered?

Ideal Customer Success Manager will be passionate about using SketchUp or similar software and have good knowledge of 3D design tools and technologies and be able to present this enthusiasm with excellent communication skills to clients.

You will have proven success using both creative and adaptive approaches to to eliminate sales obstacles and be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

What next?

Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements.

Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.