IT Support Technician

Concept IT
Wolverhampton, West Midlands
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

IT Support Technician – Wolverhampton

I’m looking for an IT Support Technician for a growing client based in Wolverhampton. The role will be providing 1st/2nd line technical support as well as hands-on delivering of IT hardware and rollout projects.

They have a large project of upgrading the IT hardware and need a competent IT technician that can help deliver this project and then join the in-house IT support team when delivered.

Key Duties:

  • Supporting, administering and helping to co-ordinate large scale roll out of Windows devices
  • Building Windows devices on schedule
  • Regular monitoring of hardware to ensure updates are being applied and provide reports/information to make recommendations around effectiveness of hardware, common issues etc.
  • Providing first class front line service to all colleagues who contact the ICT Helpdesk, ensuring efficient and effective resolution of all calls.
  • Able to configure IT equipment, train colleagues on its use and troubleshoot issues.

Technical requirements:

  • Previous IT support experience
  • Experience of supporting Windows environment
  • Hands-on experience with IT hardware
  • Strong communication skills
  • Full UK driving license – for travelling to different customer sites when needed

Salary on offer is £23-24,000 + benefits

Looking to move ASAP with interviews next week. Send me your latest CV and I will call you to discuss further.

– – IT Recruitment Consultant – James Turley

IT Support Engineer – Hardware – PC – Laptop – Printers – IT Technician – IT Support Analyst