Vehicle Workshop / Garage Manager

Copperfield Recruitment
£35000 per annumtxtSalaryFrom=35000
17 Jun 2017
17 Jul 2017
Contract Type
Full Time
Vehicle Workshop / Garage Manager - Hessay

Salary - £35,000 per annum + performance related bonus

Managing the operational aspects of the facility (including stock control, parts and logistics) to drive improvement in service delivery to both external and internal customers through process improvement and employee engagement.  Ensure the technical expertise and capability of the workshop is developed to support future growth.

Overall responsibility for the day to day operation of the Technical facility, including:

- Oversee the management of the team ensuring regular and clear communication is in place (e.g. 121’s, weekly tool box talks, quarterly company communications updates, etc.) and these are conducted in a professional and efficient manner.
- Ensure all the necessary equipment, resources and systems are in place.
- Ensure correct and accurate completion of all job related documentation e.g. job cards, parts orders, materials and consumables used, logbooks, job write-ups and recording of attendance and time on jobs.
- Ensure that the Quality Check process is fully implemented as per the procedures in force at the time and quality of workmanship and fit out is maintained to the highest levels.
- Ensure the parts stock is controlled and managed appropriate to the needs of the facility. Ensuring that parts are available for vehicle fit out in order to meet the planned programme of works and customer deadlines. Authorise local purchase orders, within designated level of authority.
- Ensure the efficiency and utilisation of the facility is maximised and achieves budgetary target.
- Develop and improve the approach to service delivery in line with best practice methodologies and continuous improvement, engaging the team through a coaching style.
- Ensure suppliers are managed and performance is reviewed on a regular basis, including auditing suppliers and their ongoing performance, and maintaining robust processes for selecting new suppliers.
- Ensure customer contract performance is achieved and KPI incentives/penalties are maximised/minimised respectively.
- Prevent fraud and minimise risk or exposure of the company through effective management and business controls.
- Assist in ensuring that customer concerns / feedback are monitored, progressed and closed down.
- Provide management reporting and business analysis to the Board as required.
- Carry out random audits on all processes to ensure data integrity, particularly month-end billing and contract KPI reporting.
- Health & Safety - remain up to date with relevant technical instructions/data and to maintain awareness of legislation relating to all statutory health and safety, COSHH and the Environmental Protection Act.
- Promote a safe working environment within the facility e.g. wearing of appropriate PPE, ensuring that materials, fluids, packaging, etc., are correctly disposed and free of hazards at all times.
- Provide technical support to the Business Development, Account Management and Workshop Teams particularly on Contract and Tender negotiations to include attending meetings/presentations throughout UK, bid management, producing quotations and specifications.
- Monitor the performance and potential of the team and provide the direction, training and motivation necessary to secure their optimum commitment, competency and maximum efficiency.
- Ensure that a culture of coaching and mentoring is in place with an appropriate amount of time spent in the workshop with the team.


- Proven substantial experience of working in a similar workshop/production environment
- Extensive supplier management experience
- Knowledge of Whole Vehicle Type Approval in particular N1 Enhancement Scheme
- Qualified in an engineering discipline with up to date knowledge of the latest technologies being used in the sector e.g. technical expertise
- A self starter with an entrepreneurial spirit who will challenge the status quo whilst employing a considered approach


Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.