Service Advisor

Recruiter
Wheel’s Recruitment Ltdhttp://www.wheelsrecruitmen
Location
Leamington Spa
Salary
£20k + Bonus (Dependent on candidate/experience)
Posted
17 Jun 2017
Closes
17 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Our client is now looking to recruit an Experienced Automotive Service Advisor to join their aftersales team in Leamington Spa, Warwickshire.

As a Service Advisor, main responsibilities include: -

• Booking in of customer vehicles, ensuring labour hours are maximised and effective workshop loading
• Advising customers on work in progress, completion and collection/delivery
• Working to agreed timescales
• Able to take responsibility from start to finish of completed jobs
• Liaise effectively with Workshop Control, Service Manager, Technicians and external suppliers
• Able to fully maximise all up-sell opportunities

As the ambassador for the company and brand, the successful candidate will be able to demonstrate the following: -

• Previous experience within the Service Advisor role
• Main franchise dealer experience is preferred
• Excellent customer care skills and willing to go the extra mile for the customer
• The ability to prioritise work loads
• Able to work under own initiative and as an effective team member
• Able to identify and up-sell service plans, add-ons and associated products
• The ability to successfully achieve and surpass targets set
• Able to take responsibility and see each booking through to completion
• Liaise effectively with both colleagues and customers
• The ability to overcome objections and have a ‘hands on attitude’
• Full driving licence

In return our client offers a competitive basic salary along with achievable bonus structure.


(on rota)

Our client is a privately owned local dealer, with a high presence within the area and represents well known and sought after brands.

To apply for the role of Service Advisor, please click 'Apply Now' at the bottom of this job advert.

Wheel’s Recruitment Ltd is acting as a Recruitment Agency in relation to this advertisement.