Multi-Lingual Customer Relations Associate

Pertemps Reading Commercial
17 Jun 2017
17 Jul 2017
Contract Type
Full Time
Multi-Lingual Customer Relations Associate

Salary: Up to £24,000.00 per annum dependant on experience

Permanent full-time role based in Reading, RG6

Fluent English, German and Spanish Language Skills Are Essential

Do you have previous experience providing Multi-lingual Customer Service/Account and Credit Management Support to customers in Europe?

Can you demonstrate a Mature and Professional Approach with the ability to Effectively Manage your Workload?

Can you proactively communicate with Customers, Sales Associates and Departments and provide an outstanding level of Customer Service at all times?

Do you have a Good Eye for Detail and the ability to use your Personal Judgement and Make Decisions when necessary?

Are you Flexible and Adaptable with proven Organisational and Time Management skills….?

If so, I may have the ideal role for you!

Our client, based in Reading, are a diversified manufacturer of highly engineered industrial products, serving over 100 countries and providing one of the world's largest installed base of payment systems. All products and technologies offer end user benefits, from the highest level of security and fast acceptance rates, to low maintenance and labour costs.

If you are seeking a Customer Focused role with responsibility involving Customer Relations Management, First Level Technical Support and Credit Management, this may be the role for you!

This varied role is to provide Multi-Lingual Customer Account and Credit Management support to Vending customers in Europe including (but not limited to) timely and accurate order-intake, responding to customer enquiries/complaints, customer account management and sales support. Co-ordination and interface is expected with Site Planning, Commercial, Finance and Shipping Department Associates to ensure delivery of customer expectations and overall satisfaction.

You will need to have outstanding interpersonal and customer service skills and the ability to interface with customers of various languages. You must be able to demonstrate the ability to work independently and prioritise multiple tasks and meet deadlines. Excellent organisational skills and the ability to handle multiple tasks simultaneously are key to this role. Previous experience of Microsoft Office is essential and experience of Salesforce and SAP are desired, but training will be provided. If you have a high attention to detail and commitment to excellence, we want to hear from you!

If you are looking for a varied and fast-paced role within a professional and friendly team, please hit APPLY now to send your CV for immediate consideration!

JOB REF: JS/202304843

Candidates must be eligible to work in the UK full time without restriction. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants, therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful

Pertemps is an equal opportunity employer