Team Manager

Boux Avenue
White City, London
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

As a Team Manager you will:

  • Maximise sales, through the delivery of excellent selling & service.
  • Support the Store Manager to recruit, develop & motivate the team using effective management skills & behaviours.
  • Display a passion in the Brand by being an ambassador for the brand & inspire others within the team to deliver the same.
  • Follow up and maintain all management controls that are in place including; stock, security, admin, cost control, H&S and shrinkage at all time
  • Introduce new promotions, Loyalty scheme and bra fit enthusiastically to colleagues and customers.
  • Give effective and timely feedback to colleagues on achievement of goals, targets and objectives and ensure colleagues are aware of forthcoming expectations in terms of goals, targets and objectives.
  • Demonstrate and establish the highest levels of customer service by coaching colleagues to deliver the Boux Avenue Shopping experience consistently
  • Support the Store Manager to drive and deliver Balanced Score Card objectives.

What you need to have:

  • Proven experience within Retail Management
  • Passion, Enthusiasm for the Boux brand and the ability to become an ambassador for the brand & inspire others within the team to deliver the same.
  • Experience within a fast paced multi-tasking environment
  • Experience delivering exceptional customer service
  • Ability to motivate the team and utilise their different qualities to enhance the overall effectiveness of the team
  • Ability to effectively schedule and overcome obstacles and adjust plans as necessary, ensuring the right people are in the right place at the right time.
  • Ability to react quickly to change and implement it positively
  • Clear strong communication skills

What we need to see:

  • Ability to be a results focused individual with the ability to drive goals, targets and objectives in agreed deadlines.
  • A leader who can guide individuals towards task accomplishment.
  • Team Player - ability to support the management team to create an environment of mutual trust & respect
  • Ability to lead by example through promptness, attendance and personal presentation standards.
  • Passionate
  • Friendly and engaging always putting the customer first
  • Good attendance values and personal presentation standards