Payroll Manager

Accountancy Expertise Ltd
Guildford, Surrey
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

Payroll Manager - Firm of Chartered Accountants

Key responsibilities:

  • Manage and take responsibility for the Guildford portfolio of payroll clients, including allocation of jobs and monitoring of capacity issues within the team. Look after a portfolio of own clients from the Guildford portfolio, including processing their payrolls.
  • Handle smooth handover and take-on of clients transferring from other offices, or other accountants or for new start-up companies.
  • Managing staff, including any problems arising / client issues / problems on payroll matters.
  • Ensuring that developments in payroll related matters are monitored and reacted to.
  • Assist the National Head of BOS department with marketing and promoting our payroll services and business development opportunities.
  • Preparation of quotes for prospective clients.
  • Handling engagement letters and Anti-Money Laundering procedures for new payroll clients won.
  • Assess how Monthly Payroll Processing Checklist and Controls should be updated to mitigate future errors arising which are highlighted through the preparation of the quarterly Payroll Risk Register documents.
  • Ensure we have engagements letters on all client payroll files.
  • Maintain New client wins and Lost client list for Guildford and send to National Head of Business Outsourcing by the 4th of every month.
  • Chair the monthly National Payroll Managers’ meeting, discussing topics such as resourcing, problems, legislative amendments affecting payroll, solutions to matters, etc.
  • Review Work-In-Progress (WIP) for payroll clients on a monthly/quarterly basis to assess whether billing, provisioning or fee renegotiation is required.
  • Responsible for updating the Payroll manual, as considered appropriate, following consultation with the payroll teams in the other offices.
  • Monitor that the Guildford payroll team complies with the Payroll manual & procedures in place.
  • Responsible for setting up Technical training sessions, with external training organisations, to ensure all payroll staff across the offices are kept up to date with developments affecting our payroll service.

Key Competencies:

  • Ability to take the lead in maintaining and developing client relationships.
  • Demonstrate commercial awareness by ensuring work is carried out at the appropriate level and location.
  • Work collaboratively with peers in the team and across the firm.
  • Promote a working environment where good performance is openly acknowledged and performance issues are dealt with fairly and consistently.
  • Mentor and support payroll staff members as required.
  • Monitor and review team progress to make sure that tasks and projects are completed according to plan, adjusting priorities as necessary.
  • Ability to absorb changes in regulations and implement them into working practices for both yourself and the team.
  • Ability to manage peak work times in payroll processing, with the expectation of meeting all deadlines.

Candidate Profile


  • Work experience in sector is primary requirement.
  • Relevant qualifications are preferable.

Key Experience/Skills:

  • Current knowledge of developments in the payroll sector.
  • Simultaneous management of multiple payrolls.
  • Experience of allocating work within a team and monitoring staff progress.
  • Experience of taking on new payrolls.
  • Ability to be the client’s main point of contact.
  • Experience of managing people.
  • Enthusiasm to grow the department and develop the role.
  • Preferably experience of acting in a practice environment dealing with external clients, but not essential for the right candidate.