CREDIT CONTROL - FLUENT IN GERMAN

Recruiter
McGregor Recruitment
Location
Crewe, Cheshire East
Salary
£19000 - £21000/annum
Posted
17 Jun 2017
Closes
17 Jul 2017
Sector
Accountancy
Contract Type
Contract
Hours
Full Time
CREDIT CONTROL – GERMAN SPEAKER £21K (3 Month contract)

Our client is incredibly successful and well established in the UK and Europe. Due to continued growth they are recruiting for a Credit Control/Collections individual who can speak German. Experience of Credit is not a necessity but fluency in German is.

The German speaking role will be based in a team of 5 who are incredibly friendly and supportive. The role is very customer focused and your main priority is to liaise with German Business clients over the telephone and via email. Main duties to include:
• Making calls to inform German clients of overdue accounts/invoices
• Establish repayment methods over the telephone
• Issue copy invoices
• Prepare and submit files
• Report any fraudulent activities to HO
• Prepare and send correspondence to German B2B accounts
• Assist with any queries related to overdue accounts
• Respond to emails on a regular basis with Italian clients
• Maintain customer records
• Review of B2B German accounts and increase credit limits where necessary
• Respond to returned direct debits and secure alternative payment
• Work to set timescales

This role is very customer focused and is busy and varied. The ideal candidate will be a really confident communicator (in German and English) and have an assertive telephone manner. If you enjoy customer contact and a challenge then training in other areas of the role will be provided. The key skills needed are: fluent in German, strong PC skills and confident telephone manner. Benefits include: 25 days holidays, pension contribution and an annual bonus