Part Time Services Assistant/Administrator

Recruiter
USP Recruitment Services
Location
Littlehampton, West Sussex
Salary
£8.40/hour
Posted
17 Jun 2017
Closes
17 Jul 2017
Sector
Engineering
Contract Type
Permanent
Hours
Part Time
This established and busy company based in Littlehampton are seeking a skilled administrator with good telephone skills to take on a part time role of Services Assistant working 25.00 hours a week.

Role of the Department
The role of the Service/Installation Department is to service, commission, undertake warranty works provide after sales support for all industrial systems and organise installation

Job Summary
To carry out admin tasks; handle incoming calls to the department, update information and chase documentation

Weekly
1. To handle telephone calls to the department
2. To confirm planned maintenance visits 2 weeks ahead of time and send out any necessary parts
3. To chase purchase order requests
4. To complete questionnaires, risk assessments and method statements, permits and forward to planned maintenance sites
5. To carry out manual and electronic filing e.g. photos and data test sheets from Service Engineers after their site visits
6. To update information about sites and equipment prior to Service Engineers going to site
7. To chase purchase orders and invoice post parts
8. To run monthly report for forthcoming planned maintenance visits and set up service orders
9. To set up contracts and acknowledge receipt of orders
10. To check the Service department email folder for customer enquiries and respond accordingly
11. To issue warranty numbers to engineers and sign returns
12. To provide administration support for the installation and contract management side

Monthly
1. To check rental invoices received manage the order status list to ensure no outstanding commissioning are over looked
2. To confirm and follow up engineers’ availability for Saturday
3. To chase commissioning acknowledgements and remedial quotes following site visits
4. To process service engineers training certificates
5. To review training requirements monthly and send to the Senior Service Co coordinator

This role is advertised by USP Recruitment Services Ltd who operate as an Employment Agency. Due to the high volume of applications received we are not able to reply to each one personally but thank you for your interest in this role. Should you not hear from us within five working days it is likely on this occasion your application has not been successful