Danish Customer Service Role

Recruiter
City Elite Recruitment Ltd
Location
Maidstone, Kent
Salary
18000.0000
Posted
17 Jun 2017
Closes
17 Jul 2017
Contract Type
Permanent
Hours
Full Time

My Client is an international company who require fluent Danish speakers to join one of their customer service teams.

Duties:

- Research, investigate and comply with all regulations and procedures, together with prompt
attention to customer correspondence.
- Communicate and provide information internally and externally to establish and maintain excellent
service to connecting groups.
- Analyse and interpret data using sound reasoning.
- Assist with the translation and maintenance of the company’s website.
- Assist with the relevant language skills relating to any Customer Service or Support issues that may arise.
- Interpret instructions and issues arising and implement actions, according to company policy and
procedures.
- Display excellent command of your Danish language, both verbal and written, and any
further languages that you may learn during your employment with our client.
- Use sound organisational and interpersonal skills with a strong customer focus.
- Employ strong administrative, analytical and research skills with attention to detail.
- Work well under pressure and meet deadlines, and be adaptable to flexible schedules.
- With training you will have the ability to work with minimal direction, as a team member or alone.
You will also be required to carry out other duties, as and when required for the needs of the business.

Benefits:
• Fantastic opportunities for career development in a specialised and ever growing part of the IT
industry with annual salary reviews
• 20 days annual leave increasing with annually with length of service to 25 days per year
• Employer matched pension contributions to 5% of salary
• 4 x Salary Life cover
• Long-term illness insurance
• Cycle to Work Scheme
• Employee funded via salary sacrifice Benenden Healthcare cover
• Childcare Voucher Scheme
• Payroll Giving
• Employee Assistance Package

CIM Recruitment Ltd is acting as a recruiter on behalf of our client. CIM Recruitment Ltd is an equal opportunities recruiter/employer.