Supply Chain Coordinator

Recruiter
Tate Guildford
Location
Woking, Surrey
Salary
25000.0000
Posted
17 Jun 2017
Closes
17 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

** Supply Chain Coordinator **

IMMEDIATE START & INTERVIEWS

£25k - £28k + Excellent Benefits

Woking, Surrey

Free onsite Parking

A fantastic opportunity has become available for an experienced Supply Chain Coordinator to join a well-established organisation based in Woking, Surrey.

You will be responsible for managing customers and their requirements across the wider Supply Chain team ensuring high levels of service to both customers and consumers.

Duties include:

 Achieve On Time and In Full service metrics for all customers by coordinating delivery of goods for orders with the wider business and supply Chain team and, from planning and supply through to sales and finance

 Proactively manage the order process from start to finish on the ERP system; ensuring accuracy and conformity to shipping requirements

 Manage manual and automated system order processes; suggest and implement process and system improvements where necessary

 Build and maintain relationships with internal and external customers; listen to their needs and act on it. Make decisions to enhance the customer experience and deliver the perfect order

 Ensure that all orders are invoiced accurately and any credits are completed on a timely basis in line with financial requirements

 Resolve credit queries with the credit control team to achieve this

 Set the right impression as first point of contact with customers and consumers over the phone and via email; displaying excellent communication skills, manage queries and solve problems as they arise

 Attend customer and sales team meetings to drive Supply Chain profile and bolster collaborative relationships for success

 Prepare and provide accurate reporting for review with internal customers

 Responsible for management and execution across the team of multiple email accounts

 Prepare for and attend internal Supply Chain cross-departmental operations and planning meetings, representing the customer

Requirements

 Customer or supplier relationship management exposure

 Experience in a high volume, detailed and process driven organisation

 System experience in an ERP environment and intermediate Excel skills

 Highly organised with excellent attention to detail

 Possible knowledge of either FMCG or UK or international supply chain logistics