Phone Based Advisor

Gallagher Bassett Int'l Ltd
Ipswich, Suffolk
£14500 - £15000/annum Flexible Benefits Package
17 Jun 2017
17 Jul 2017
Contract Type
Full Time
Gallagher Bassett provides claims management and risk management services to corporate, national and local government, insurer and broker clients.

We are constantly seeking skilled professionals that take exceptional performance to heart. We present opportunities that not only enable our company to remain an industry leader but also provide employees with limitless possibilities for success and personal growth.

We are currently seeking enthusiastic Phone Based Advisors to join our team based in Ipswich, Suffolk.

Purpose of the Role:
• When required review and record claims on our system, checking policy coverage.
• Ensure all client specific questions are asked and data is obtained
• Set clear expectations and next steps to the client
• Sell the benefits of our approved network
• Build rapport and show empathy with each caller where appropriate
• Ensure clear and concise communication at all times
• Know the importance of setting realistic expectations
• Work closely with those around you and offer support and guidance to ensure all claims run smoothly in a proactive manner
• Offer support and assistance to any other operational role within your skill set to ensure the successful running of the operational unit

This role is an ideal first opportunity to start your career within the insurance industry. You do not need any previous experience although some customer service or sales based skills would be beneficial.

You will enjoy speaking to customers on the telephone and be able to communicate effectively at all levels. You will show a committed and flexible approach and have a willingness to learn.

If you want to kick start your career in the Insurance industry then please click apply now