Pensions Customer Service Advisor

Anthony Alexandra
Dorking, Surrey
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

We are currently recruiting for one of the UK’s leading provider within the Financial Service Industry. Our client specialises in Pensions and Retirement products. They are currently seeking a Pensions Customer Service Advisor to deliver a quality customer service to external and internal customers.

The position:

  • To pro-actively handle inbound enquiries with the aim of booking appointments
  • Make outbound Calls to follow up missed appointments
  • Manage and maintain a diary system that ensures call- backs are well timed and delivered
  • Provide a prompt, friendly and efficient initial point of contact for customers within a team based call centre environment

The candidate:

  • Experience of handling inbound calls and fulfilling customer requirements and selling the Service & benefit of Appointments
  • Excellent communication skills
  • Professional qualifications would be an advantage though not essential
  • Ability to apply technical knowledge to create practical and effective solutions

The successful candidate will be offered a great opportunity to join a business that believes in nurturing your career, valuing your commitment and rewarding you with attractive employee benefits packages.