MOTOR INSURANCE SUPPORT ASSISTANT - FRAUD TEAM

Recruiter
New Recruit UK Limited
Location
Haywards Heath, West Sussex
Salary
16000.0000
Posted
17 Jun 2017
Closes
17 Jul 2017
Contract Type
Permanent
Hours
Full Time

An exciting role with one of the best companies to work for in the UK. They offer a fantastic working environment, great benefits and tremendous opportunities to further your career in addition to training and development.

As a Support Assistant to the Fraud Team your role will be to provide admin support to the Policy and Claims Fraud Investigators.

This will involve :-


  • Ensure that letters to Brokers/Policyholders are generated and diarised for all cases
  • Create stop Files within our Counter Fraud System
  • Maintain CV diary and Policy Fraud Diary on a daily basis
  • Ensure notes are updated on our Counter Fraud and Policy/Claims Systems
  • Manage Inboxes and Post on a daily basis ensuring they are cleared and reallocating or sent for scanning
  • Assist Policy Fraud Investigators with Incoming and Outgoing calls on a daily basis
  • Validate all supporting documents requested by Policy Fraud Investigators
  • Review ages debt data and raise payments to suppliers with accuracy
  • Outsource claims to suppliers on a delegated authority basis
  • Review and action where necessary, requests to remove the fraud lock from claims/policies, ensuring the lock is reapplied in a timely manner

Qualifications:

  • Good understanding of Motor Insurance
  • Good computer literacy.