Field Care Supervisor Domiciliary CAre

Bespoke Personnel
Victoria, Greater London
£23500 - £24500/annum
17 Jun 2017
17 Jul 2017
Public Sector
Contract Type
Full Time
FIELD CARE SUPERVISOR £23500 + £10000 on call


Implementation of quality control procedures and the quality assurance process

To carry out Service User needs assessments, care/support plans and risk


Attending Service User’s first call to introduce the Care/Support Worker to the Service User

To organise and attend Service User reviews, including reviewing and updating of needs assessment, care/support plan and risk assessment documents

To liaise closely with Care Co-ordinators to ensure correct Service User and

Care/Support Worker matching for new Service Users or in instances of

holiday/sickness cover

To assist Care Co-ordinators allocate unassigned calls during office hours as


To allocate all unassigned calls during on-call hours - where visits can’t be assigned,undertake the visit

To ensure that all changes to care schedules are reported, without delay, to the CareCo-ordinator

Undertake on-call duties as directed and record/report all on-call activity to the office

Undertake field based training to ensure Care/Support Workers are working within their competency level

To ensure all reporting and recording documents are kept up-to-date

To liaise closely with colleagues and other care professionals

To identify, train and develop a suitable deputy as directed

To assess Care/Support Workers again Skills for Care Common Induction Standards during shadow working sessions


Experience of service provision in the care industry

Experience of undertaking Service User needs assessment, care/support

Understanding of on-call provision

Working knowledge of all Health and Safety requirements

Knowledge of Domiciliary Care,plan, risk assessment and review documents

Ability to effectively manage annual paperwork review requirements

Understanding of quality control procedures

Understanding of Care/Support Worker and Service User matching

Ability to establish and maintain effective professional working relationships

Working knowledge of Regulatory Frameworks andRegulatory Body inspection processes and documentation