2nd Line Support - Canterbury Windows / Scripting 20-27k

Recruiter
Tribus Consulting Ltd
Location
Canterbury, Kent
Salary
27000.0000
Posted
17 Jun 2017
Closes
16 Jul 2017
Contract Type
Permanent
Hours
Full Time

My client is a Big Data Software company to the telco sector .

Job Function

Product Implementation/Delivery

Responsibilities

• Work as part of the Customer Assurance team providing professional and comprehensive deliverables to customers.

• Carry out quality assurance with documentation on implemented solutions for customer sign off.

• Maintaining/Improving technical information for different solutions/products/customers and the Customer Assurance team.

• Working alongside project and product development teams to gain experience of the product/solution and assist in testing, integration and deployment.

• Provide regular status updates to the project managers and customers on delivery status.

• Collect and record any task interactions within the required systems .

ESSENTIAL REQUIREMENTS:

• 3-4 years experience working within a Support team as a 3rd line engineer or a similar role.

• Proven experience using Windows/Linux.

• Experience/knowledge of using Docker containers

• Experience of Databases and SQL

• Experience of working in distributed, cross platform server environments.

• Excellent diagnostic skills - ability to work logically and methodically

• Excellent communicator - verbal and written

• Ability to relay complex information to a non-technical audience

• Fast learner, able to multi-task and work under pressure

• Team player with a 'can-do’ attitude