Service Delivery Manager

Reflex Computer Recruitment Ltd
City of London, London
17 Jun 2017
17 Jul 2017
Contract Type
Full Time

Service Delivery Manager - MSP - ITIL - Central London - £50,000 - £55,000 DOE - Are you a passionate Service Delivery manager looking to make the next step in your career working for a vibrant IT Managed Service Provider? The position will require you to work on a number of projects within both the Public and Private sector dealing with all SLA and KPI's and managing stakeholder's expectations.

Key Skills:

  • Service Delivery Managerial experience
  • To be a contact and escalation point for customers and service delivery matters
  • Define and implement Service Delivery Processes and documentations
  • Definition, agreement and creating of customer reports
  • Ensuring SLAs and OLAs are met
  • Be able to effectively communicate to all roles of an organisation
  • ITIL

If you have experience of managing and working on multiple projects in both the public and private sector, and can delivery high stands of service then I would love to hear from you! You will be located in Central London and earning a salary of between £50,000 - £55,000 DOE.