Service Delivery Manager

Recruiter
Reflex Computer Recruitment Ltd
Location
City of London, London
Salary
45000.0000
Posted
17 Jun 2017
Closes
17 Jul 2017
Contract Type
Permanent
Hours
Full Time

Service Delivery Manager - MSP - ITIL - Central London - £50,000 - £55,000 DOE - Are you a passionate Service Delivery manager looking to make the next step in your career working for a vibrant IT Managed Service Provider? The position will require you to work on a number of projects within both the Public and Private sector dealing with all SLA and KPI's and managing stakeholder's expectations.

Key Skills:

  • Service Delivery Managerial experience
  • To be a contact and escalation point for customers and service delivery matters
  • Define and implement Service Delivery Processes and documentations
  • Definition, agreement and creating of customer reports
  • Ensuring SLAs and OLAs are met
  • Be able to effectively communicate to all roles of an organisation
  • ITIL

If you have experience of managing and working on multiple projects in both the public and private sector, and can delivery high stands of service then I would love to hear from you! You will be located in Central London and earning a salary of between £50,000 - £55,000 DOE.