Creative Account Manager - Global Entertainments - Docklands

Morgan Spencer
£35000/annum + bonus
17 Jun 2017
16 Jul 2017
Contract Type
Full Time
Our client, a global Entertainments company based in the Docklands are looking for a Creative Account Manager who has experience of building client relationships, has a commercial mindset and has experience of B2B Account Management. This is a fantastic opportunity to join a highly reputable company who are world renowned. A second language is not essential but would be advantageous. 

The Role

- Maximise Commercial sales revenue in assigned territories
- On a daily basis review and qualify leads from all available sources, Salesforce, Standard Record Applications and Priority Service Applications received via our Website, Head of Commercial Accounts, VP Creative , Senior B2B Marketing Manager
- Research leads and clients to clearly establish needs and sales potential
- As directed by Head of Commercial Accounts organise joint or solo meetings/follow up calls with clients
- Respond to client queries and requests fully, clearly and in a timely manner and clearly document lead progression
- Position and sell commercial product portfolio effectively
- Liaise with potential customers, process documentation, contracts and record information from first contact to post event account management
- Build and develop long lasting relationships with clients
- Follow up on leads using sales force and ensure accurate and detailed inputting and upkeep of all sales force information
- Attend and actively contribute to all relevant internal meetings and regularly report on progress from assigned territories
- Represent company key values
- Achieve company and individual targets and objectives

The Person

- At least 2 years` experience within account management
- Experience of selling creative services 
- CRM experience is necessary
- You will have experience in the following areas:
- Building relationships with accounts, prospects and customers
- Creating proposals using creative briefs
- Upselling and maximisation of new and existing customers
- Negotiating and managing opportunities and successfully closing deals
- Processing documentation, general sales administration
- Collaborate to ensure the customer gets the best experience
- Tenacious and ambitious
- Team player who can work independently
- Articulate, organised and professional
- Target driven
- Able to liaise with customer from all backgrounds
- Exceptional telephone manner and proposal writing
- Additional languages are preferred due to the nature of the business but are not essential
- Experience working with agencies
- Cultural sensitivity
- Experience in customer service, with the general public and business 2 business
- Ability to prioritise and manage personal time
- Enjoys the responsibility of working autonomously

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.


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