Planner/Engineer Coordinator

Anderson Knight
Livingston, West Lothian
£17000/annum 35 Days holiday
17 Jun 2017
16 Jul 2017
Contract Type
Full Time
Do you have excellent customer service skills?
Do you like working to targets?

Anderson Knight is looking for a Planner/Scheduler to join our client based in role will be to arrange Engineers diaries to install works at clients client is rapidly expanding and growing is a permanent role based in hours will be 37.5, Monday - Friday.

Business Hours

The ideal candidate will have excellent telephone and customer service skills and come from a Planning, Customer service, sales type environment.

Duties include:

General administration.
Supporting Management and the business as a whole with any ad hoc duties.
Planning and scheduling diaries for engineers working in the field.
Liasing with Engineers and planning routes.
Resolving any Client/Engineer issues.
Making outbound calls to customers and booking appointments for Engineers.
Building a rapport with customers and engineers.
Arrange Engineers diaries.
Maintain budget information.
providing excellent customer service at all times.

The ideal candidate will be:

IT Literate with full knowledge of MS Word, Excel and Outlook.
Able to work on own initiative as well as part of a team.
An excellent communicator.
Flexible, willing to adapt to new tasks and duties.
Able to make decisions and prioritise workload.
Able to make outbound calls to book Engineers diaries fully

In return you will paid a competitive salary with excellent benefits,fast ;progression within a growing company, 35 holidays and plenty of opportunity to progress and interested please send in your CV immediately for consideration