Fire & Security Service Engineer - Yorkshire

Swift Fire & Security
£26000 - £28000/annum Incentive Scheme
17 Jun 2017
16 Jul 2017
Contract Type
Full Time
Job Title: Service Engineer - Yorkshire
Position Reports to: Area Service Manager
Based: Field based

Job Purpose Summary

A self managing multi disciplined Fire and Security Service Engineer role to cover the designated areas within the designated region. The role of a multi disciplined Fire and Security Service Engineer is to respond to call outs, service and maintain CCTV, Access Control, Intruder and Fire Alarm Systems and enhance the Company's reputation with regards to quality and customer service.

Key Responsibilities & Accountabilities

Maintain Fire and Security Systems in line with current standards and customer requirements
Respond to demand service calls on all types of systems in line with current standards and customer requirements
Plan and implement routine and re-active call visits for your area
Effectively communicate with our customers to ensure a full understanding
Able to work on own initiative
Be responsible for the management and security of tools and stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate
Attend training sessions as required and identify and communicate with Line Manager any personal training and development needs
Assist colleagues as and when required
Hold a full Driving Licence
Hold a valid Passport (Current)

Person Specification

Personality - Energy, Drive and Enthusiasm
Technical background in the electrical / electronic industry
Good all round knowledge of Fire and Security Systems
Experience of front line customer contact preferred
Excellent organisational skills
Professional and presentable at all times
Be able to deliver exceptional customer service
Must be able to perform well as an individual as well as part of a team
Attitude, Commitment & Effort key to progression