Assistant Reception Manager

Recruiter
Corus Consultancy
Location
Newport
Salary
£18000 - £19000/annum
Posted
17 Jun 2017
Closes
16 Jul 2017
Contract Type
Contract
Hours
Full Time
JOB TITLE: Assistant Reception Manager

LOCATION: Newport

DURATION: 6-18 months CONTRACT (Maternity cover)

SALARY: £18,000-£19,000 Per Contract

JOB DESCRIPTION

We are looking for an Assistant Reception Manager to join a 5* Resort in Newport.

The ideal candidate is someone who has a solid understanding of the luxury hotel market, has excellent customer and interpersonal skills and someone who is a natural team leader.

Main duties:

* Be responsible for managing all the operational aspects of the Reception Desk in our 5* Resort.

* Ensure that the reception team provide an efficient and 5* service providing the ultimate guest service experience for all our customers.
* contribute to the strategy of the department through support and implementation of requirements set by their manager.

Requirements:

* A naturally friendly manner and calm, confident personality, combined with a passion for delivering outstanding customer service.
* Experience in a similar position at a 4 or 5 star property.
* Eexcellent people management skills
* Ability to deal with the pressures of day-to-day issues.
* Experience of working with 'Opera' system.

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