Senior Sales Adviser (Inbound)

Recruiter
Boomjobs
Location
Stockport
Salary
£20500 - £34000/annum uncapped OTE + Benefits
Posted
16 Jun 2017
Closes
16 Jul 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Purpose of the role:
We are looking for talented individuals who are committed to deliver advised telephone sales to inbound hotkey and referred leads resulting in profitable, compliant sales and satisfied customers.
Chasing up outstanding quotes for successful conversion and managing the on-boarding process via liaising with internal departments.

Responsibilities:
•Achievement of monthly sales targets
•Customer contact managed and developed to deliver profitable business and secure quality leads that maximise business opportunities whilst meeting customer needs.
•Initial consultations with customers undertaken to obtain relevant fact find, hard and soft facts, client objectives, aspirations and attitude to risk to enable suitable advice to be given which met customers’ circumstances.
•Advice presented to customers ensuring compliant sales which met customer needs and divisional standards for quality of advice and documentation achieved.
•Customer needs understood to ensure that the different advice & non-advice options were delivered where appropriate.
•Long term relationships with customers developed to enable life time value to be maximised.
•Quality Best Practice followed, and best practice ideas shared with Manager, to ensure consistency across Telesales.
•Operate within FCA guidelines.
•Ensure that local and role specific Treating Customers Fairly requirements are met in line with your key outputs
•Manage portfolio of customer base on excel, ensuring accurate data capture and diarised call backs effectively.
•Achievement of KPI monthly targets