Senior Manager - Customer Marketing

Recruiter
EMR
Location
West London, London
Salary
62000.0000
Posted
16 Jun 2017
Closes
16 Jul 2017
Contract Type
Permanent
Hours
Full Time

The role responsibilities for this role include:

  • Reducing churn and driving revenue growth from existing mobile customer base by delivering targeted, relevant and timely in life customer marketing campaigns
  • You will be the first point of contact in the team for the daily management of all mobile in life communications
  • Create and execute best in class customer communications to deepened relationships and ultimately drive revenue growth and churn reduction
  • Continually test and learn new ways to drive efficiency and effectiveness of marketing
  • Management and delivery of direct mail, bill inserts, bill messages, email, SMS and mms campaigns

The successful candidate will have:

  • Had a similar role client (telecommunications industry) or agency side
  • Experience of managing and delivering marketing creative, including working with and managing agencies
  • Experience of managing a communications and media plan and proven track record in delivering results according to target
  • Strong CRM experience, reducing churn and experience of managing rise in price communications