Individual Giving Officer

Recruiter
Third Solutions
Location
London, South East England
Salary
26890.0000
Posted
16 Jun 2017
Closes
16 Jul 2017
Sector
Charity
Contract Type
Permanent
Hours
Full Time

This is a great opportunity to develop your abilities in a vibrant fundraising team. Were looking for a dynamic fundraiser with direct marketing skills to manage their own projects and budgets; a person with a flair for creativity and a head for numbers, who is good at working to schedules but is also flexible to last minute changes.

The Company
A leading national and international organisation, with groups in more than 75 countries. They act for the planet and everyone who lives on it, campaigning for solutions to environmental problems. The organisation works horizontally, diagonally and vertically across the organisation to maximise impact, ensuring that staff processes are collaborative, fosters innovation and avoid silos.

The Role
The Individual Giving Officers have the opportunity to work on a mix of direct marketing projects across both donor acquisition and retention and to support the rest of the team in the delivery of fundraising campaigns. The programme spans telemarketing, print, DRTV, Out Of Home and online fundraising.

Initiate, develop and manage projects across the recruitment and retention programmes across a range of media including appeal mailings, magazines, DRTV, inserts, train panels, telephone, email and online.
Achieve agreed objectives such as recruitment/retention of supporters/donors, development of new channels, improvements to supporter experience, target volumes, net contribution, return on investment and supporter satisfaction metrics.
Monitor and analyse outcomes from projects and report regularly on progress and key learnings, including recommendations for future projects.
Work with other members of the Individual Giving team to ensure that all communications with supporters are part of an integrated supporter journey, providing supporters with the best possible experience.
Manage the creative process, ensure that the content of all output and materials, verbal and written, reflect the charitys brand and priorities.

The Candidate
The charity recently developed a new organisational strategy, with a key focus on supporter experience and have embarked on a digital refresh. Were ideally looking for someone with good knowledge of digital channels. We want a person who has enthusiasm to learn and develop and someone who is willing to share learning across the team.

A proven track record and experience of fundraising from individuals, either donor recruitment or retention or in direct marketing within the charity or commercial sector.
Experience of using CRM databases to drive effective direct marketing activity.
Experience of managing budgets, monitoring results, and financial planning.
Proven ability to analyse and interpret complex financial, performance reporting and marketing data and to draw conclusions/make clear recommendations based on evidence.
A supporter-centric approach to fundraising.
Excellent written and verbal communication skills.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.