Telecoms Engineer - Samsung

Location
Blackburn
Salary
£27000 - £30000 per annum
Posted
16 Jun 2017
Closes
14 Jul 2017
Ref
00069983
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
If you seek a friendly workplace within an established family firm read on. You will be joining a group of telecoms colleagues who've enjoyed each other's company for many years. Many businesses that you will be working in have been willing customers for teens of years. The company has an enviable reputation and a gentle informative approach to sales so customers are willing participants.

You will be working for a successful family firm, established in 1992, who install and maintain Samsung telephony solutions alone. Their engineers boast the highest standard of qualifications from Samsung and the company is well stocked with Samsung spares. The company is of good financial standing and their managing director plays an active role within the Lancashire business community.

Your primary engineering colleagues first joined the company in 1999 and the shortest serving engineer joined in 2006. Management prides itself in being a caring employer and has rewarded their dedication by treating them to generous benefits and Christmas parties. This year the team are going to Malaga but previous destinations have included; Geneva, Copenhagen, Prague, Dublin, Barcelona, Amsterdam and Edinburgh. This is a friendly place to work and engineers are not the only ones to remain with the team for teens of years.

Your job

Many of your visits will be to existing or historic business customers. You will be identifying faults and curing them through a calm listening approach. You will be installing additions and upgrades to systems as well as fitting Samsung systems for new customers. You will have the support of your operations manager who is himself a fully trained Samsung engineer. You'll enjoy; a company car or van (those who choose vans get sound deadening, seat upgrades, cruise control & parking aids retro fitted), laptop, expensed smart phone and a quality uniform. Management will tend to embrace any other items that make you comfortable in your role, within reason. You will have access to a generous supply of business gifts to help you to win the ears of customers. Management has a track record of being considerate to team member's needs. You'll be given product training and accompanied training in the ways of the company. Hours are 9.00 until 5.30 Monday to Friday. There are occasional opportunities for weekend work that pay extra.

Job Requirements

The key attributes of the successful candidate will have;

- Telecoms experience (Samsung experience will be given priority)
- Superior listening skills and be able to demonstrate empathy
- Friendliness of demeanour
- Methodical approach to fault finding
- A cooperative nature to complement the team
- A sense of urgency

Benefits:

- Generous salary & bonuses to give OTE of £27,000 to £30,000
- The company contributes 3% of basic salary to your pension
- 20 days holiday (increasing by 1 day pa after 10 years up to 25 days)