Legal Helpdesk Advisor

Colchester, Essex
£14500 - £20000/annum
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
Spicerhaart is the largest independently owned property services group in the UK. We work together with thousands of customers a year using multi award winning marketing and leading smart technology to help buy, sell, let or rent property. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve your personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do.

The Programme:
As a legal heklpdesk advisor you will be:
-Dealing with email and telephone queries from our Estate Agency branches, customers and Solicitors on conveyancing matters
-Providing a support function to our Estate Agency branches
-Speaking to customers to sell them the benefits of using our legal services
-Conducting monthly audits to ensure accuracy of reporting data
-Dealing with customer complaints
-Generating business through our ‘Price Check’ service

The salary is £14,500 basic with the opportunity to earn up to £20,000 with commission.

-Highly organised
-Able to prioritise
-Excellent telephone manner
-Ability to liaise with clients and colleagues at all levels
-Relationship building skills