Service Support Trainer

Rullion Ltd
South West London, London
16 Jun 2017
16 Jul 2017
Contract Type
Full Time

Service Support Trainer

Full time, Permanent

Westminster, Central London

Up to £30,000 DOE

My client is a top 100 city law firm based in central London who is looking to recruit a Service Support Trainer on a permanent basis. This is a brilliant opportunity to join a successful organisation within their Service support team. You will work directly with the Service Support Lead Trainer in providing training across the firm as directed by the Lead trainer and the Head of IT.

Key accountabilities:

- Provide structured IT training as required

- Identifying areas of improvement across the business around the IT training model

- Assist with the design and delivery of the IT training curriculum to ensure all employees are at the appropriate level

- Drive the IT department forward by maintaining up to date and creative training

- Delivering both 121 and group training sessions for technical and IT skills

- Stakeholder management, ensuring training is conducted right up to partner level

- Ensure compliance is maintained for all training records

Personal Specification:

- Experience training within the IT sector is desired but not essential

- Technically minded with a genuine interest in IT

- Understanding of designing preparing and delivering training

- Passionate about customer service

- Confident when delivering training both for groups and individuals

- Ability to build relationships across the business at all levels including partners.

Apply now for immediate consideration