CRM Analyst

InterQuest Solutions
London, South East England
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
CRM Analyst - London - Permanent - £***** DOE *Great Bonus Structure*

My Client, a leading retail group based in London, is currently looking to recruit an experienced Campaign Analyst.

The role as CRM Campaign Analyst will sit in the Digital Marketing team. The ideal candidate should be able to work in a fast-paced and complex project environment, be detail oriented and have both strong experience with SQL and possess strong analytical skills. The main area of responsibility for the role is to Optimise and deliver on the campaign retention programme.

Main Responsibilities:
*Working closely with the CRM team and wider business stakeholders.
*Utilising customer data, translating in to actionable information to maximise customer lifecycle value
*Keep up with the data protection acts to maintain customer info
*Manage all reports, ensuring continuous improvement and make internal recommendations
*Having overall responsibility for data requirements in conjunction
*Set up and manage new work requests, including new campaigns, development, deployment and analysis.
*Support the ongoing use, development and enhancement of the CRM Database, such as segmentation mapping, vision metrics and so on
*Reports to analytics manager and Campaign manager

Skills required:
*A minimum of 3-5 years' experience in SQL
*Experience or background in analysis / statistics desirable
*SAS experience is very desirable
*Stakeholder management
*A history of working on multiple projects in a high pressured environment
*A good team player who has strong communication skills
*Proven time keeping skills
*Capability to develop current Techniques and practices
*Marketing Agency / Retail / Telecom CRM experience is highly advantageous
*Business & market focused in order to deliver the right results to the business
*Receptive and open to staff feedback, attempting to understand and improve staff experience

This is a great opportunity to work on sophisticated cutting edge projects, alongside an energetic and talented team, within a forward thinking, Digital marketing environment.
Please apply with interest to along with an updated CV.

Interquest Group PLC is acting as an Employment Agency in relation to this vacancy.