St Monica Trust
Keynsham, Bath and North East Somerset
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
Would you like to be part of our new development, The Chocolate Quarter?

Reporting to the Front of House Manager you'll oversee the preparation and service of food and drink within The Chocolate Quarter's 'B Block' café. You will be serving expertly crafted coffee with enthusiasm, pride and with a genuine passion for amazing customer service.

As Barista you'll be an effective multi-tasker, accustomed to working under pressure as you take orders and prepare hot and cold beverages for customers in The Chocolate Quarter. While overseeing the day to day running of your place of work, you'll keep a check on quality and troubleshoot or refer to the Front of House manager as appropriate. Your duties will also include keeping track of stock levels, overseeing reports on maintenance and ensuring that team members receive work schedules and are fully trained in making speciality coffees.

For this role you'll have exceptional customer service skills, providing details on products such as coffee blends, describing menus and helping pick out food and refreshments that might be appealing to residents and visitors. Where relevant you'll also coordinate light snacks and beverages as you respond to adhoc requests. On conference days you'll be the main point of contact ensuring that catering runs smoothly for events. A great team worker with excellent listening skills, you'll deliver a full service according to the needs of the customer and the line manager's direction.

What we're looking for

Ideally from a café, hotel or hospitality background you'll have previous experience working as a barista and attained the appropriate training. You'll love being in a front line position and able to demonstrate a true passion and enthusiasm for providing excellent customer service.

If this sounds like the role for you, please see our website for full details and to apply.

St Monica Trust is committed to an inclusive working environment. Appointment is subject to Enhanced DBS Disclosure.

At the Chocolate Quarter we work as one team to provide a holistic approach to retirement living. Within a hospitality and customer service led environment we offer residents comfort, security and a consistent service built on trust