Vehicle Purchaser BLUV49519
Location: 3 x Positions Essex, Hertfordshire and North London
£17,900 basic salary + Commission (up to OTE £30,000)
Our client is a rapidly growing car buying service for consumers, leasing companies and manufacturers. Their website provides their customers with a quick, easy, safe and convenient way of valuing their car. They have 70 branch locations across the UK where customers can conveniently bring their vehicle to be appraised, are given value confirmation and they purchase the vehicle.
About the Role
The purchasing team are the largest department within the business and are tasked with driving the customer experience and purchasing vehicles.
As one of their Vehicle Purchasers, you will be responsible for driving performance across several key metrics such as; customer experience, vehicle purchases, conversion, appraisals accuracy and lead generation.
Portraying a professional image to their customers and forging strong relationships in order to drive customer engagement, you will accurately appraise vehicles and ensure vehicles are purchased at the correct slider value. Decreasing the number of customer no shows by implementing a pro-active and personable communication plan, you will liaise with Regional Purchasing Manager to implement local initiatives to increase the number of appointments at the branch and aim to increase the number of customer referrals.
With a positive and enthusiastic outlook, you will have experience in the provision and delivery of customer service in a fast-paced environment and be capable of meeting and exceeding performance targets. Experience of the automotive industry is not essential however they do ask that you have the ability to self-manage, prioritise and develop creative solutions to improve the business and are experienced in the leadership of teams to exceed financial targets.
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email