Internal Sales Executive

Recruiter
Nene Recruitment
Location
Peterborough
Salary
£18000 - £19000/annum
Posted
16 Jun 2017
Closes
16 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
My client are suppliers of great looking fitness equipment, they have grown rapidly and substantially and are now able to offer a truly unique solution to the fitness industry – their four simple solutions: equipment, flooring, design and training will bring any gym experience to life.

Their philosophy is based on fun, not working out. They believe that exercise should be more about play, not work, and our whole approach is designed accordingly.

Due to continued growth they are now looking for the following to join there team.

Customer Solutions Executive.

Basic salary c.£18 - £19k absolute max basic, OTE c. £24 -28K + as their commission scheme is uncapped so basically for a true, top sales person the earnings potential is excellent.

You MUST have worked extensively in an aggressive telesales environment, be used to cold calling and have a proven sales track record.

A true sales person in effect with that ‘competitive sales hunger’

Whilst working in the fitness industry is not a pre-requisite, you must of course be passionate about fitness and the products my client sells. You will be expected to attend fitness conventions and shows (UK), be present on their stands at these events and in fitness attire – ‘living and breathing’ my clients ethos essentially.

Somebody with an absolute minimum of 3years telesales experience, somebody who can demonstrate a brag list on your CV of you’re sales achievements.

They are after someone with telesales experience and as such proven stability

Responsibilities:

To be responsible for increasing the turnover and profit of the company by growing the customer average order value, total value and order frequency. To be responsible for managing allocated territories to ensure they meet the agreed targets, KPIs and objectives whilst adhering to the sales process. To be responsible for ensuring that customer service is second to none by being pro-active in resolving issues and delivering outstanding customer service.

Skills:
- Adopts a consultative approach to selling
- Good keyboard and typing skills, Ideally to RSA Stage II standard typing / word processing or equivalent.
- Experience of using and modifying computerised databases / High degree of computer literacy.
- Ability to analyse and evaluate information. Numerate.
- Excellent verbal and written communication skills.
- Knowledge of Microsoft Word, Outlook, Dealer, Opera and Excel.
- Experience in dealing with problem solving and processing customer enquiries
- Ability to work under pressure with limited supervision, whilst maintaining a high standard of work.
- Ability to be tactful, assertive and resilient.
- Ability to be flexible.
- Mature approach to work.
- Willingness to maintain own continuing professional development and undertake relevant training and development activities.
- Willingness and ability to travel between different locations (Help at events and shows from time to time).

Key tasks:
- To ensure that the CSE’s KPI’s are the primary responsibility and focus on a day to day basis. (See Appendix 1)
- To implement sales plans to meet the specific sales and profit targets identified in the CSE’s KPI’s.
- Develop and maintain relevant contacts in designated accounts, to establish and develop long-term relationships and increase sales opportunities.
- Identify potential new accounts and liaise with all interested parties to acquire these.
Ensure that the database of customers and their contact details are maintained and updated on a timely basis
- To grow the database of clients through use of all media, identifying new opportunities and obtaining all relevant contact information
- Ensure that sales/orders are processed and prioritized in a timely manner to ensure that deliveries are planned to meet the required delivery date.
Maintain effective internal communications to ensure that all relevant company functions are kept informed of sales objectives and developments in relation to account
- To liaise with appropriate internal staff and customers to ensure that action is taken to correct any discrepancies clarify any ambiguous information and ensure that service is maintained.
- To take responsibility for maintaining current information relating to the use of sales/order processing systems.
- To support the company and other team members in the development and implementation of customer care standards in all other aspects of the company’s work.
- Take responsibility for one’s own continuing professional development.
- Ensure the company’s Health and Safety and legislative requirements are adhered to.
- To devise, implement and administer planning and forecasting procedures with customers to increase sales and profits within defined territories meeting and in compliance with sales targets, operating profits (approved sales margins) and other performance measures.
- To attend Shows and Exhibitions that promote Escape Fitness products and/or services, attending to the interest of our customers at those events and where possible other interested customer groups.

Professional Background
Minimum of 2 years telephone sales experience

Knowledge of the Fitness / Leisure Industry
Minimum of 2 years experience of dealing with a customer service focus

To Apply for the role please see below