Customer Sales Advisor

Recruiter
Change Recruitment
Location
Glasgow, Glasgow City
Salary
£17000 - £19000/annum + Bonus up to 20
Posted
16 Jun 2017
Closes
16 Jul 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Change Recruitment are currently recruiting for multiple Sales Advisors, with a reputable financial organisation that are going through some exciting changes and expanding their business. If you feel passionate about delivering great customer service and wish to develop your career within financial services then this role is the ideal opportunity for you.

What’s in it for YOU:

· Permanent contract
· 35 hours per week, contracted to work shift patterns between 8am - 9pm Mon - Fri and the occasional Saturday 9am - 5pm
· Up to £19,000 per annum depending on experience and up to 20% bonus
· Opportunity to thrive within the mortgage industry
· Support and development opportunities
· Immediate interview and start date between 26th Jun and 3rd Jul

Your role with be to deliver an excellent customer experience to potential clients who have expressed an interest in Mortgage and Protection broker services. To assess client affordability and eligibility and to positively promote services with the aim of securing appointments with our Mortgage Brokers.

As a Mortgage Sales Associate your responsibility will include:

· Contacting potential clients to discuss their borrowing needs and assess affordability and eligibility
· Complete a basic fact find interview
· Positively position the service and secure and schedule appointments for Mortgage Brokers
· Work closely with Mortgage Brokers to ensure all potential opportunities are maximised
· Meet targets as set my line manager
· May be required to answer inbound customer queries

To be successful in this role you will require:

· Strong customer service skills and the ability to build rapport
· The ability to carry our basic numerical calculations
· Basic knowledge of Excel and Word
· Strong time management
· Passionate about customer service and enjoys working within a sales environment
· Previous mortgage experience preferred
· Experience within a sales based role
· Ability to work in a target driven environment
· CeMap qualification preferred

For this role you must be able to pass a credit check and criminal record check