IT Support

Prince Personnel Limited
Telford, Telford and Wrekin
£22000 - £25000/annum
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
IT Support
Telford (North)
12 Month FTC

£22,000 - £25,000 per annum (Depending on experience)
Monday – Friday (39hrs per week)

Our client, a long established and stable company within the manufacturing sector who are now looking for an experienced IT Support professional to provide 1st and 2nd line support to the site users. This is a new role for the business and the IT support person will be responsible for ensuring all incidents, software and IT processes and procedures are followed

The IT Support professional will be responsible for:

• Provide 1st and 2nd line support
• Ensure all incidents and requests are resolved within the agreed timescales
• Ensure all technical implementations and changes are fully documented
• Identify repeat incidents and make recommendations to avoid recurrence
• Ensure all operational software, alerting and processes are updated and agreed
• Monitor all requests passed to a 3rd party are managed in a timely manner and seen through to resolution

You will possess previous experience in a 1st and 2nd line support role and be familiar with both hardware and software support. As you will be the only IT support person on site you will need to be capable of managing your own time and b able to work autonomously and possess excellent interpersonal and problem solving skills.

We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: AA21283