Technical Insurance Claims Recovery Handler

Insure Recruitment
Staines-upon-Thames, Middlesex
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
A leading privately owned"award winning" provider of specialist claims handling services to insurance companies and brokers operating within a specialist sector, is due to the substantial success and growth, seeking to add to their Claims team.

The Company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining Chartered Institute of Insurance qualifications.

Key Responsibilities

Managing customer relations
Taking inbound and outbound calls
Handling Claims in respect of the recovery of Credit Hire and Storage & Recovery invoices
Negotiating liability and quantum with Third Party representatives
Record information accurately on the company's internal claim management system
Provide customers with claim updates
Managing Solicitor relations

Previous experience in a claims handling role
Good understanding of the ABI GTA
Good knowledge of RTA liability case law
Good knowledge of Credit Hire case law
Excellent negotiator
Eager and helpful approach
Keen eye for detail.
Excellent communication skills (both written and verbal)
Confident telephone manner
ACII certificates desirable