Technical/ 1st Line Support

Mango Digital Recruitment Limited
£17000 - £24000/annum
16 Jun 2017
15 Jul 2017
Contract Type
Full Time
A unique opportunity to join a growing software business in Bristol with exciting career prospects!

The company are a specialist software business who are currently going through an exciting period, producing some of the most innovative technology within their sector.

As part of the support team, you will be providing ongoing support to the businesses customers, ensuring processes are followed correctly and customer satisfaction is maintained throughout.

Day to Day duties include:
- Responding to tickets promptly and within a professional manor.
- Working closely with the development team when escalating customer queries
- Logging calls onto the ticketing system
- Troubleshooting

To be considered for the role you will have:

- At least one year of commercial experience with an IT support role
- Excellent communication skills
- A passion for IT
- Organisation and time management skills

This is a fantastic role for the right candidate to continue honing their skills and building on their career!!

For immediate consideration, please apply with your CV today