Quality Assurance Manager

Employee Finder Ltd
Crewkerne, Somerset
£30000 - £35000/annum Life Assurance, Profit share
16 Jun 2017
16 Jul 2017
Contract Type
Full Time
Our client, a dynamic, growing, global facing electronics business requires a proactive, self-motivated and experienced QA Manager or QA Engineer looking for career progression.

This is a great opportunity to contribute to the company’s growth and to ensure that the company maintains and exceeds its exacting reputation for delivering quality products and services to its international and domestic customers. Applicants should ideally have an electronics background with experience managing all QA functions including customer interface and process improvement in a fast moving organisation. In return the company offers a very varied, interesting and dynamic work environment for the successful candidate.

The key aspects to the role are:
1) Maintaining ISO 9001
2) Independtaly auditing of suppliers, including very occasional overseas trips
3) Management skills and proactive in nature, ideally this role will encompass helping to run a lab/test facilty in the near future

Evidence of the above would be expected.

Department: QA
Reports to: Operations Director
Main Purpose: Leading the QA function throughout the business including the day-to-day management of the QA department and supporting our strong constant improvement culture that is absolutely focused on meeting and exceeding customer expectations

Main Duties & Responsibilities include the following; other duties may be assigned:

• Maintaining ISO9001 approval in line with latest BSI Standards
• Ensuring 'best in class' customer service is delivered to all internal and external customers
• Ensuring that the QMS is maintained, developed and updated as necessary in line with the company's current and future approvals
• First point of contact for customer Quality issues, responsible for resolution of issues and feedback to Sales team as required
• Process improvement and automation of QA systems where appropriate
• Day to day management and administration of the QA department
• Producing and maintaining short, medium and long term strategic plans and objectives for your department(s) as part of the company's business plan and providing six monthly revisions
• Coordinating the internal audit team, ensuring the company's QMS is reviewed annually
• Leading and promoting the company's quality philosophies and practices, both internally and externally
• Control of all automotive product through the company, ensuring these products are handled correctly and that all the appropriate documentation is available and supplied when required
• Maintaining and developing a knowledge of the company's market, products, industry trends, competitors and leading customer strategies
• Carry out any reasonable request from your line manager

Other Duties & Responsibilities:

• Member of Senior Management Team
• Deputising for Director of Engineering in management of company test facility
• RoHS/REACH compliance throughout the company
• Maintain Conflict Minerals Reporting Template (CRMT)
• Signing off new model/ Data sheets
• Generate, control and issue Product and Process Change Notifications (PPCNs)
• Control and maintain the Company’s international, national and customer standards library
• Generate and authorise other non-specific company statements

Supervisory Responsibilities:

• QA Assistant

Key Performance Monitors:

• Customer Returns & Complaints
• NCRs
• On time delivery
• Overall quality performance


• Your normal place of work is at the Company’s Somerset based head office, however the role will require national and international business travel involving nights away


• A degree or HND in an engineering related subject, ideally electronics

Essential Experience:

• Maintenance of ISO9001 approval/ BSI relationship
• Customer interface skills
• Quality Inspection, external and internal auditing skills
• Highly organised and very effective time management skills
• Process and QA systems improvement

Desirable Experience:

• Certified Quality Auditor, Chartered Quality Institute (CQI) Associate
• Managing Automotive products, including requirements for PPAP and related subjects
• Experience with implementation of corrective action programs
• Electronics industry experience
• Knowledge of tools, concepts and methodologies of QA
• Knowledge of electronics industry regulatory requirements

Languages (written and oral):

• English
• Chinese or German would be desirable but not essential

Personal Skills:

• Confidential and trustworthy with strong integrity
• Dynamic self- starter able to work on your own initiative
• Tenacious, determined and well organised with meticulous attention to detail
• Adaptable & flexible
• Highly computer literate and able to use CRM, ERP and general office software tools
• Strong written and verbal communication skills
• Team player with good interpersonal skills
• Methodical with strong planning skills
• Problem-solving skills
• Numerical and statistical analysis

Salary: £25,000 - £35,000 plus benefits.

Should you be interested in this post, please attach your CV and a brief covering note confirming:

Availability for interview:
Earliest start date:
Minimum salary:

By submitting your C.V, we assume that you are happy for us to represent you and you wish to apply for the vacancy as described. Please contact the recruitment consultant concerned for more details.

This vacancy has been posted by Elite Employee Please note that Elite Employee is a Division of Employee Finder Limited - a recruitment agency, presenting this vacancy on behalf of our end client, whom we provide recruitment consultancy services